We strive to ensure you’re satisfied with your purchase. However, if you’re unsatisfied for any reason, our refund policy is designed to make the process simple and fair.
Eligibility for Returns
- Items must be returned within 7 days of delivery.
- The product must be in its original condition, unused, and in its original packaging.
- Certain items, such as custom orders or final sale items, are not eligible for returns.
How to Return an Item
- Email us at support@wafasadigital.com with your order number and reason for return.
- Once approved, you will receive instructions for shipping the item back to us.
- Customers are responsible for return shipping costs unless the item is defective or incorrect.
Refund Process
- Refunds will be issued once the returned item is inspected and approved.
- Refunds are processed to the original payment method within 5-7 business days.
- Please note that shipping fees are non-refundable.
Damaged or Incorrect Items
- If your item arrives damaged or incorrect, contact us within 48 hours of receiving the product. We will arrange for a replacement or a full refund.